Legal
Privacy Policy
Last updated: May 2025
Our commitment to your privacy
Reckonly takes data protection seriously. We work with charitable and nonprofit organizations where trust and transparency matter deeply — and we apply those same standards to how we handle personal information about visitors to this website and the people we work with.
This policy explains what data we collect, how we use it, who we share it with, and what choices you have. If you have questions that aren't answered here, please reach out via our Contact page.
What personal data we collect
Information you submit to us
- — Name and email address submitted through our contact form
- — Organization name, if provided
- — The content of your message or enquiry
Data collected automatically
- — Website analytics data (pages visited, session duration, referral source) — only if analytics cookies are accepted
- — Device type, browser, and approximate location derived from IP address — used in aggregate only
- — Cookie consent preferences stored in your browser's local storage
Legal basis for processing
Consent: Where you have given clear consent — for example, by accepting analytics cookies or submitting the contact form.
Legitimate interest: To maintain website security, prevent fraud, and understand how visitors use the site in order to improve it.
Contractual necessity: If you become a client, processing personal data is necessary to fulfil our services.
How we use personal data
To respond to enquiries submitted via the contact form, typically within two working days
To understand visitor behavior and improve site content — only with analytics consent
To maintain the security and proper functioning of this website
To deliver bookkeeping, reporting, or advisory services to clients who engage us
We do not sell personal data, use it for unsolicited marketing, or share it with third parties except where required to deliver services or comply with legal obligations.
Third-party services
We may use third-party tools for analytics and advertising measurement (such as Google Analytics), subject to your cookie consent choices. These services have their own privacy policies and data processing agreements in place.
We do not transfer personal data outside jurisdictions with equivalent data protection frameworks without appropriate safeguards.
How long we keep data
Contact form submissions are retained only as long as necessary to handle the enquiry and any resulting engagement. If no client relationship develops, messages are deleted within 12 months.
Analytics data, where collected, is subject to the retention settings of the analytics platform used, typically 14 months for aggregated website data.
How we protect your data
We take reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, or loss. This includes using secure hosting providers, keeping software up to date, and limiting access to personal data to those who genuinely need it.
In the event of a data breach that poses a risk to individuals, we will notify affected parties and relevant authorities in accordance with applicable law.
Your rights
Right of access
You can request a copy of the personal data we hold about you.
Right to rectification
You can ask us to correct inaccurate or incomplete data.
Right to erasure
You can request deletion of your data where no overriding legal basis applies.
Right to data portability
You can request your data in a structured, machine-readable format.
Right to object
You can object to processing based on legitimate interests at any time.
Right to withdraw consent
Where processing is based on consent, you can withdraw it at any time without penalty.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- — Avoid filling out contact forms, account registrations, or any data-submitting features.
- — Disable cookies through your browser settings (see our Cookie Policy for more details).
- — Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.